Age restrictions – under 16s must be accompanied by an adult. No children under 5.
Accessibility tickets to be sold through alt. – http://alt.tkts.me/edaccess
SECONDARY TICKETS – PLEASE READ
Once again, Ed and his team have a strict stance against anyone using unethical secondary ticketing sites. The UK shows on this tour will use “paperless” ticketing technology which means that the credit or debit card of the purchaser of the tickets will become their ticket. This stops secondary sites and ticket touts being able to resell tickets at inflated prices and ripping off fans. Fans who become unable to go will soon be able to resell their tickets via our new face value resale platform. Please check back for further updates.
The promoters urge all customers to only use the official ticket sites listed at Edsheeran.com and are reminded that Viagogo.com is not an official ticket vendor for this tour. If anyone has any concerns with this or similar sites, they should consult the FanFair Alliance website at http://bit.ly/2sG24Er
As per the 2018 stadium tour, the promoters will be monitoring the sales transactions in close conjunction with the National Trading Standards Cyber Crime team to identify multiple purchases which are in contravention of the terms and conditions for the sale of the Ed Sheeran tickets and cancelling all tickets purchases that contravene these terms and conditions.
For a list of FAQs on this please visit – Edsheeran.com